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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Just bought my 2010 Heritage Softail Classic from Chaz and it was by far the most pleasant experience I have ever had and any kind of dealership, Chaz was so helpful, how many other salesmen would drive clear across town and bring me to the dealership with out having a guaranteed sale, he walked me thru the process and treated me like it was my birthday"which by the way it was" I want to thank Chaz and the entire staff that worked with me, no pressure just friendly service and I will definatly reccomend you to all my friends"
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| By: JR Marble Falls,TX |
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"My buying experience was absolutely awesome! The entire process was very smooth from financing to delivery! My salesman, Jay Shuman made the process very enjoyable! Thanks for all your help Jay! I will definitely recommend Cowboy Harley to anyone looking to purchase! Well worth the drive time from Cove!"
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| By: Mark Copperas Cove,TX |
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"I wanted to convey; how much I enjoy the experience that I had at this dealership in south austin....the guys Charlie Lafort, and the finance guy Jerry were great....I was in a sticky situation with another dealership purchase and was kind of in a financial corner, not only did those guys help me but, went above and beyond to be honest and very helpful with my situation, now I own a bike that I am proud to call my own but couldn't wait to show off to my friends and family.
Thanks guys for instilling in me the faith in your products and best of all your bikes
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| By: Alexander Austin,TX |
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"Brent and Russell made the buying experience a really smooth and enjoyable one. The bike that I bought from Cowboy Harley was exactly what I was looking for and was priced great. I am recommending this HD dealership to anybody and everybody that I know and when it is time to purchase a new bike for me, no matter where I live at the time I will travel back to Cowboy Harley in Austin for my next purchase."
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| By: Jimmy Eastland,TX |
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"This is the second bike I have bought from cowboy and chopper Dave, and it was just as good this time as last. It's worth driving this far to get the best service and deal. "
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| By: David Killeen,TX |
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"We have been to several Harley Dealerships in the surrounding Austin area and were less than pleased with the lack of service. From the moment we walked into Cowboy's, we were greeted without being hounded, our questions were answered and we received phenomenal service. Meg has to be the most knowledgeable Harley rider we've ever met.
The financing was as painless as financing can possibly be with out any pressured up-sales. We would buy from Russel again and again. We've found our Harley Home!!
Our Softtail Deluxe is a great ride - thanks Cowboy's!! We'll be back!"
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| By: David Austin,TX |
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"To whom it may concern,
My Wife and I purchased a Softail Deluxe from your Dealership today. We are extremely pleased with the bike that we purchased and we would like to extend a sincere thank you to Chaz. Chaz was very professional, courteous and had tremendous patience and understanding. He provided exceptional service and we felt really comfortable working with him and purchasing the motorcycle. If any of my friends are interested in pursuing the opportunity to own a motorcycle I will strongly recommend that they visit Cowboy Harley-Davidson of Austin and ask for Chaz.
Sincerely,
Ernesto and Lisa Norte
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| By: Ernesto Leander,TX |
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"What a great place to do business with. Cowboy HD treated me with respect, and did whatever it took to make my buying experience fun and satisfying. Jay was a pleasure to work with. Russell the finance manager was very professional and knew what he was doing. I would highly recommend this dealership to everyone."
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| By: Eddie ,TX |
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"Excellent buying experience. Gave me an excellent deal once they figured out I did my homework. I don't hold that against them. They are straight up business people who did nothing underhanded. Large ticket item prices need to be negotiated and they are prepared to deal. Caveat Emptor. I would recommend anyone buying there. Super facility. Friendly staff. "
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| By: Ed San Antonio,TX |
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"EXCELLENT CUSTOMER SERVICE. BEST DEALERSHIP EXPERIENCE. AS SOON AS YOU WALK INTO THE DEALERSHIP EMPLOYEES MAKE YOU FEEL IMPORTANT. BRAD WILLCUTT WAS GREAT IN THE SALES DEPARTMENT."
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| By: FERNANDO KYLE,TX |
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"I want to Thank "Brent" and the staff at Cowboy Harley for fine customer service and providing me with a smooth experience in purchasing my Harley through your dealership. From shopping, sales, financing, insurance, to the arrival of my bike into my possession, all was smooth sailing. I have ridden my bike 600 miles so far and I am pleased with the performance and looks of the bike. Memorial weekend as I rode the Ohio turnpike, I had many people taking pictures of my bike. I just can't thank-you enough for all around pleasant experience I've had with your dealership and in purchasing my '99 fat boy.
Bob Peterson"
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| By: Bob East McKeesport,PA |
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"The best thing I have ever done in my life was come to Cowboy Harley . Have bought 2 Sportsters from Charlie and im very pleased ,, Thanks again ,,Carl Clemons , Waco Texas"
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| By: Carl Waco,TX |
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"FIRST OF ALL I MUST THANK DAVE BIGLEY (BROTHER I CAN NOT THANK YOU ENOUGH; YOU SURELY MADE THINGS WONDERFUL FOR ME AND KESHA. AS I EXPLAINED TO YOU THIS WOULD POSSIBLY BE MY ONLY OPPURTUNITY TO CONVINCE KESHA. YOU MADE IT HAPPEN AND IT WAS NOT PAINFUL AT ALL. YOU ARE TRULY TOP NOTCH).
TO MR. RUSSELL (MAKE IT HAPPEN) YOU WERE GREAT. NO SURPRISES, STRAIGHTFORWARD AND KNOWLEDGEABLE. RUSSEL THANKS FOR GOING THE EXTRA MILE AND BEING UNDERSTANDING OF THE FACT THAT THIS WAS MY DREAM AND HELPING ME SEE IT THROUGH.
TO THE WHOLE STAFF I MUST TELL YOU THAT MY REFERENCE WAS NOT LYING WHEN HE SAID THAT YOUR DEALERSHIP WAS UNTOUCHABLE. WHEN I PROCEEDED TO TRAVEL IN YOUR DIRECTION I MUST ADMIT APPREHENSION WAS ON MY MIND DUE TO PREVIOUS EXPERIENCES AT OTHER DEALERSHIPS. I WAS COMPLETELY BLOWED AWAY WITH THE HOSPITALITY AND WILLINGNESS TO ANSWER MY CRAZY QUESTIONS. I FELT LIKE A KID IN A CANDY STORE. I WILL RECOMMEND YOU ALL A THOUSAND TIMES OVER. "
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| By: MOSES HARKER HEIGHTS,TX |
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"Greetings,
Never owned a Harley prior, so I searched locally and nationally for my first HOG. After 4 months of research I
purchased a 2010 Street Glide from Cowboy Harley in April 2010, what an awesome expierence, (Charlie you are the man!) Their customer service is truly an added value. Cowboy Harley have a way of making you feel like family. Without heistation, I strongly recommend Cowboy Harley (Austin Tx.) for your next or first Harley purchase. Say hello to Charlie Lefort,,,,,
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| By: Mark Coral Springs,FL |
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"Bought my first HARLEY just a few days ago (2008 Night Train). Charlie Lefort made the process straight-forward, provided prompt and clear communication, and made the purchase experience an easy one. He followed up on all issues and was true to his words. That's quite rate these days, but that's the way to go. Thanks for an easy purchase!"
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| By: John Austin,TX |
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"I have several dealerships in my area but they just are not as friendly and you always have to get someone to help you. That just isn't right. I made the trip down to Cowboy Harley and they came to me, made me feel at home and rode away on my Heritage. Great dealership and great guys.."
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| By: Josh Eddy,VT |
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"you guys were made buying my motorcycle pretty much effortless,Bamm and it was on trailer being delivered,spectacular communication,then i was riding"
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| By: melvin crescent,OK |
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"Thursday I purchased yet another Harley from Cowboys. A 2008 Road King. This makes bike number six. I have shopped at other dealers and all my bikes have come from Cowboy Harley. Chopper Dave is the sales person to see. The parts dept. is outstanding, even had the touring seat I wanted in-stock. The team at Cowboys is what puts them ahead of other dealers. From bike sales, parts, finance, service and clothing sales the people there are friendly and always glade to help. "
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| By: Brian Del Valle,TX |
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"New rider here......last bike I rode was a Honda CB550 back in the early 80's. No joke! So I waltz into Cowboy of Austin a couple of saturdays ago with my wife and met up with Chopper Dave. Chopper Dave is this cool, laid back son-of-a-gun that made me feel confident about getting back up on the horse again. This time the horse we chose was a 2010 Ultra Classic. Bike feels great, price was right, dealer is taking care of all the new rider issues like getting a license. They even delivered the bike to my house 100 miles away since I wasn't able to take it with me at that moment. I know I am sort of a pain in the a$$ as a new customer but Chopper Dave always calls me back and that Rick fellow does too. Class act! "
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| By: David & Alesha San Saba,TX |
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" I went to Cowboy - met David Bigley in sales. He listened to my story - and went above and beyond to get me on a new bike. When I went to the finance department Russell Caraway also way out of his way to make the deal work AND work for me. And when it was all said and done - I rode out with a brand new bike and had made new friends. I got treated with respect, honesty and courtesy. And - people wanted to know - before I left the dealership if I was satisfied and happy with the deal. Thanks Rick! This is the place to get your bike!"
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| By: Kingpin Austin,TX |
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"Bought my first Harley(Black Heritage Softail) Sat. evening. Chopper Dave is the man to see. First, he's laid back, easy going and a fun guy to deal with. Second, he's like no salesman I've ever delt with, thank god. Was truly an enjoyable experience to do business with Dave and the guys. Even on a Sat. evening the guys were willing to stay late to wrap up the paperwork, explain everything and see us off. I've been to other Harley dealers and none compare. Cowboy Harley, Thanks again!"
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| By: James Austin,TX |
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"Dave Bigley thats the man you need to see if your looking to buy a harley. Old school dude who treats you right. Everyone that i came across at cowboy really made the experience more enjoyable. Great place to buy a bike in the central TX area. i went to the one in Round Rock first and lets just say i got to cowboy as fast as i could, but dont take my word for it. Try both and see which one you end up at (i already know). Dave thanks bro, oh and learn how to text man. "
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| By: Nick Austin,TX |
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"If outstanding can be the word that would discribe my experienace at Cowboys it still would not be strong enough to express how. Let start with my sales guy, what a hoot.. Chopper Dave is the man. He handled my every need over the phone due to I was 3 hours away until the time I drove my scooter to their store. He aided me in my needs for what I wanted in a new bike as well he was patient, understanding cuz I had issues let me tell you, plus he was like one of your bro's you new for ever, thanks Dave... He did what it took to ensure I road home that night. Then theres Russel, my finance guy, that dude is hard, no pulling punches there, but he took care of me. One thing I can say is Russel is good people. He understands what you are going through and how to cater to each person. I had no more room on my loan and had no extra cash, but because I was a repeat customer they throwed in a new sissy bar for my woman.. Thanks, I love my Road King and next is the full dreser, So guys give it 5 years and I will be back and thanks alot for every thing. you guys treated me as family and in return I invite you all to be in part of my extended family. If you choose to go some where else to buy a scooter then you are loosing out of a great experience. "
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| By: Brian Fort Hood ,TX |
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"Pleasure to do business with. Went above and beyond to accomodate me."
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| By: Terry Lindsay,TX |
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"Kevin, in the servie dept, has restored my faith in the service dept, Have had some problems with other dealers ( losing drink holders, scrathes, little dings,& so on ) They just fixed my schooter, and it started to mark its ground again took her back to Kevin, they took her in right away ( no waiting in line ) The service dept was prompt & thourough,Soooooooooooo What im trying to sayis GO SEE KEVIN !!!!!!!!!!!"
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| By: Anonymous BERTRAM,TX |
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"I was in the market for a 2010 black Electraglide Classic along with some must have add-ons. After spending Thanksgiving with my son-in-law Bear and daughter Denise in Bastrop, the next day we went in to see Larry in Sales.
He had one on the floor and he spent all afternoon with me going over the options, letting me get a good idea of what I wanted to do. Before it was over, I was ready to pull the trigger and Russel in financing sealed the deal.
Came back the following weekend on December 5th to pick it up after the service dept had installed the add-ons I had opted for. She was a pretty sight to be seen and Larry was just as attentive even though he had already made the sale.
Good People, good service!!! Well worth the trip from Sweeny!!
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| By: Gary Sweeny,TX |
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"The purchasing experience at Cowboy Harley Davidson was outstanding. I have known for about 4 years what bike I wanted to purchase and each time I visited Dave Bigley he continued to be patient with me on finally making the decision to do this. I am EXTREMELY HAPPY!!! Thank you Dave Bigley and Russell Caraway..."
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| By: Wayne (Sonny) Buda,TX |
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"Over time, my husband and I have purchased 4 Harleys from a dealer (Mancuso) in Houston. So naturally we assumed they would want to work with us again. After putting us off for 4 weeks we decided to look elsewhere. My husband had business in Austin one day and I asked him to go over to Cowboy and check them out. What a pleasant surprise! After meeting our sales person, Nick Schittone, the hunt was on. Nick was pleasant and interested in working with us. Within one week we traded in our custom bikes and bought two new Harleys (Road King Classic and a Softtail Deluxe). Now that is service!!!!!!!!!! Not only was Nick great, but so was Russell in Finance. In fact, all of the employees at Cowboy were friendly and actually greeted us as we walked through the store. I'm sorry Mancuso, in Houston, has become so big they aren't interested in repeat customers. They should take a lesson from Cowboy-Austin! If you are seriously considering purchasing a Harley, you have got to go by this dealership before you sign on the dotted line anywhere else!"
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| By: Natalie Houston,TX |
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"I drove from Houston to buy a Sportster from Charlie. There are at least 4 H.D dealers within 30 mins from my house, but none provided the level of service or price that I got at Cowboy. I will be back when I buy my next bike. Thanks Charlie!"
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| By: Ron Cypress,TX |
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"David was my salesman and really MADE the experience.
I have always heard amazing things about Cowboy, but buying from you guys really solidified what customer service is: it's about the ride, not the destination.
I will NEVER buy from anywhere else. David made my first time purchase a great experience. His efforts literally made the sale for me and we will be back for my husbands bike in the next month now.
The service team was amazing, as they also stayed past closing since we had come from up north and gotten stuck in traffic, pushing time to a constraint.
You guys are amazing.
Two down, one up.
Signed,
A Harley CowGirl for life."
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| By: Naomi Austin,TX |
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"October 24th, I had a rather serious accident on I-35 with my 2001 FLSTC. I chose Cowboy H-D to do the repairs for two reasons: I was unhappy with service at another local H-D shop, and a friend recommended Cowboy H-D for "anything serious". Michelle in the service department worked with my insurance company, and I was kept informed at every step of the way toward fixing my bike.
When I picked it up, it looked great, ran perfectly and in my opinion is a better bike than before the accident. Everyone was friendly, and the sales staff wasn't pushy or overbearing when I wandered through the showroom floor admiring the new models.
You-all may rest assured that when I decide to trade, I'll be knocking on your door!
Pat (always wear a helmet) Caldwell"
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| By: Pat Austin,TX |
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"I had ridden sportbikes all my life, but it was time to get on something that the wife would like to ride with me and I found it at Cowboy Harley. I had been shopping around, not just Harley, and was down to a FLHTCU and a Gold Wing (don't hate me). Toward the end of the year I decided to back off and wait for a while to find the right bike, then fate smacked me in the face. I found a 2007 Ultra Classic that wanted to be in my garage. I called and talked to Dave Bigley, before his stint in the covered wagon, but I wanted to see the bike before buying. I backed off again and then found it and bid on it on eBay, to no avail, I was trying to steal it just like everyone else on eBay. Brent called me up a day or so after the "reserve not met" bid had finished and we talked about what it would take to plant my rear in the seat of the bike. I negotiated with Brent over a couple of days, and decided to take a trip to Austin to see the bike. Brent knew that it was possible that all the negotiations were for naught if I did not like the bike, no pressure at all. The week was beautiful, right up until the Friday I was going to see the bike. Stepped into the dealership, saw "my" bike and was greeted by Brent and Dave. They walked me through the process, we added a few things that I wanted to add to the bike and got it into service to get it ready for me to ride. "Zorro" (can't remember his name, but he will know who I am talking about) walked me through the financing, compared to buying a car this was great. Kevin in Service and Joey in Parts were fantastic with their help. Overall, I would say this was like buying form family, but it was better. No pressure, no hasssle, very accomodating, and very informative.
All that was left was my 200 mile ride home in the cold drizzling rain. Hell, after getting the bike I wanted, that didn't even bother me. I had to pass four HD dealerships along the way, and I have no idea how great they are, but I can tell you fist hand, Cowboy Harley is MY HD Dealership. I have to thank my wife too, for making this a great Christmas present. I did not even mind the bow she made me ride around with during the weeks after I bought the bike.
Thanks everyone!
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| By: bruce corpus christi,TX |
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"I just wanted to extend a special thanks to Meg McDonough in sales and Russel Caraway in Finance. These two folks really put me in my place and that was in the seat of a Great Harley Dyna. Meg really had to endure a lot with me in that I kept changing my mind on bikes but she was very patient and got me on the bike I needed to be on. Both Meg and Russel are straight shooters and I would have to say without a doubt that they are the best at what they do there at Cowboy. Thanks to everyone at Cowboy Harley-Davidson."
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| By: don austin,TX |
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"I WAS TREATED LIKE I WAS FAMILY FROM THE MOMENT I WALKED INTO YOUR STORE. IT MADE BUYING A BIKE FROM YOU A NO BRAINER. I WOULD RECOMEND YOU STORE TO ANY AND ALL OF MY FRIENDS. CHOPPER WAS THE BEST HE WORKED VERY HARD TO GET ME ON A BIKE AND TO BE ABLE TO TAKE IT WITH ME THE SAME DAY. RUSSELL MADE THE FINANCING A VERY SIMPLE AND MADE SURE I WAS COVERED WITH A WARINTY WHEN I LEFT . ALL IN ALL I WOULD SAY IT WAS THE BEST EXPERIANCE I HAVE EVER HAD BUYING ANYTHING.
THANK YOU CHOPPER AND RUSSELL.
JOE MARENGO"
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| By: Joseph Copperas Cove,TX |
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"I want to let you know that Rick Strupkus is a huge asset to your dealership. I have been in the Automotive business for 30 years and have a good knowledge of Customer Service requirements. When I sent an e-mail requesting info. regarding renting three bikes,Rick responded within three minutes.When I called to book the rentals the confirmation was in my e-mail before I hung-up the phone. Rick...you are doing a great job,I have rented cars and bikes all over the world and have never received this kind of service.Thanks and I can't wait to ride Austin in Jan. 2010."
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| By: ANDREW Sydney,NS |
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"This was the first dealership out of many I called that was willing to work with me over the phone. A deal was made and I picked up the bike with no hitches. EVERYONE was friendly and it was a great experience. I highgly recommend this dealership!!!
Sherrel"
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| By: Sherrel Dallas,TX |
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""This was the only dealership out of many I called that was willing to work with me over the phone. A deal was made and I picked up the bike with no problems. To anyone looking for a good deal and a great bike this is the place to go, not to mention the very knowledgeable and friendly staff. I highly recommend this dealership.
Ron
Chandler, Az"
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| By: Ronald Chandler,AZ |
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"I recently had a new set of Screaming Eagles pipes installed on my 2001 Ultra Classic. Due to my bike being "ancient", it was difficult for Joey to find them, however, he did a find job of locating a pair. Once they arrived, Kevin asked Eric to install them. Upon inspection, they noticed a very small dent on one of the pipes, which could have easily been hidden once they were installed. Instead Kevin showed me the damaged spot and insisted that they reorder the pipes, which they did. Again, one of the new pipes also had a dent, however, they selected two "perfect" pipes and installed them.
Needless to say, I was VERY impressed Kevin, Eric and Troy's honesty in advising me of these damaged pipes. The new pipes were installed properly and are really awesome. Again, these guys are very professional, they take care of their customers and do excellent work.
Hats off to these guys for their excellent service.
Gary W. Trim"
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| By: Gary Austin,TX |
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"When my husband stated he was ready to move up to a bigger bike my first thoughts were "Here comes the high pressure sells pitch." Needless to say I wasn't really interested, much less willing to sign my name to a dotted line for the purchase of a new bike. It took my husband basically promising me the moon if I would go ... just to look.
The first sales person that we met was Meg. She was very friendly, never put pressure on us to buy a bike, her whole attitude was the bike would sell it's self. She was awesome and I have to admit she made the experience as fun as possible. Never in my husband's life has he purchased something off the show room floor; when Meg offered to let him test drive the one he saw on the showroom floor I couldn't say no and be a scrooge. He was like a little kid at Christmas.
After the ride we talked numbers and agreed to a price; we then went to visit the gentleman in the the design center. I wish I could remember his name, but he helped my audlt Kid make his 2010 Heritage Softail Classic his. Never once suggesting that we purchase the highest end ... as most dealerships do ... instead he showed us what was available and let us come to an agreement.
When Russell called us to sign our papers he was answered all our questions and even gave us a few answered to things we were not aware of. He offered us all the additional insurances giving us the choice to say yes or no, never once trying to pressure us into purchasing more then what we wanted to.
If anything this experience taught me is that not all dealerships are the same, and I feel like we found a new home, just wish the dealership was closer to Round Rock. Thanks again to the staff at Cowboys, we love our new bike.
The Rawlings-Hickman Family"
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| By: Kimbra Round Rock,TX |
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"Just wanted to say thanks to everyone at Cowboy Harley.I had a great experience purchasing my bike from you guys. Could have had a better time.Thanks again!!"
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| By: David Austin,TX |
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"I came to Cowboy Harley Davidson with a bad ignition problem. They diagnosed my problem and repaired my bike in one day. They stayed on my bike until all the work was finished, When I got it back , it was a big surprise. It ran better than the first day I bought it new. They are my kind of people. No better place to go. Prices are great and the service people are the best I've ever had. It ran right the first time. No comebacks. Great people."
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| By: Charles Bastrop,TX |
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"I HAVE A HARLEY DEALERSHIP 10 MINUTES FROM MY HOUSE, BUT I DON'T GO THERE. I WOULD RATHER DRIVE 45 MIN TO GO TO COWBOY HD WHERE EVERYONE FROM SALES, CLOTHING TO PARTS AND SERVICE ABSOLUTELY ROCKS!!!
IF YOU WANT CUSTOMER SERVICE THAT FEELS LIKE YOU ARE SPENDING TIME WITH FAMILY, THEN THIS IS THE PLACE YOU NEED TO BE."
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| By: ISABEL PFLUGERVILLE,TX |
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"Overall pleasant experience, Mike Langley really worked with me and Russell in finance also to make it happen....very pleased and a great bike !! "
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| By: Pat Wimberley,TX |
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"My experience working with the staff of Cowboy Harley Davidson in Austin Texas was like none other I have ever experienced. I never felt pushed or pressured. The information I requested was promptly provided and I was afforded all the time I needed to reach my decision. If you want friendly and professional service I recommend you ask for Mr. Charlie Lefort. If your purchase requires financing you will have the pleasure of closing your deal with Mr. Russell Caraway. I recommend you contact these gentlemen at Cowboy Harley Davidson in Austin Texas dealership if owning a new or used Harley is on your mind. "Live to Ride...Ride to Live, HD" "
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| By: Anonymous Kempner,TX |
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"I flew into Austin on Saturday to visit my friends, they took me over to Cowboy Harley to look at bikes.. I talked to Chopper Dave and I was blown away by how easy it was to deal with him. We picked out my Bike (09 used 883 custom). We went and talked to Russell.. Closed the deal on monday and I am as happy as I can be with both of them. Making my purchase so smooth and easy.
Thanks to both Chopper Dave and Russell.."
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| By: Dan Buda,TX |
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"A trouble-free buying experience. Thanks guys."
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| By: Naron monticello,AR |
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"I wanted to express my appreciation for the superb service I recently received for my 2007 Ultra Classic. From the initial contact with the service writers Steve and Kevin, through completion of the work (essentially the same day...), I felt involved and that my business mattered to each of the individuals. I especially appreciated the calls from Steve and Kevin concerning the status of the work and checking with me prior to commencing any work not listed on the work order. Both individuals followed up with me after I picked up the bike to make sure all work was done to my satisfaction. And, a special thanks to Stan and Michelle, who took time to explain the work completed on the bike in terms even I could understand. The quality of my experience was outstanding, and the four individuals I have mentioned, should be credited for that. Please pass along one Big "Atta boy/girl!!" for me..."
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| By: Bruce Dripping Springs,TX |
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"Eric performed a 30K service, installed heat shields and replace a defective muffler this week on my 2001 Ultra Classic. He did an excellent job and provided great customer service. In addition, Steve was very supportive in helping us to work through the muffler problems and ensuring that all of the work was performed according to my concerns
Thanks guys for a job well done. I really appreciate your dedication and expertise.
Gary W. Trim
Austin, Texas"
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| By: Gary Austin,TX |
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"The most amazing and wonderful buying experience! Larry was so helpful to guide me to the right motorcycle, to let me see it was possible, and working with Michael they made all the process flow so easily, they were patient and supportive, they made me feel like family or a long time friend showing true interest in my benefit, and complementing with the Rider's Edge training (Donna you're the best instructor in the world!) I felt all the support and confidence to ride my first motorcycle home safely.... Thank you so much Larry, Michael, Donna and all the people there.... You are great!"
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| By: Gilberto Austin,TX |
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"We would like to personally thank Cowboy of Austin for such a pleasant experience while purchasing our bike this past weekend. Especially Chopper Dave and Russell for helping us get into our new ultra classic electra glide. We never felt pressured or rushed in our purchase decision. Joey for his patience and professional opinion with our accessories. You guys are true professionals! We’ll surely recommend you to everyone we know and always go back to you with our business. Thanks again.
Rudy and Emma Weslaco, TX
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| By: Rudy Weslaco,TX |
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"Was great doing business with you. It was a pleasure working with Mike (Like Bike) Langley."
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| By: Valissa Schertz,UT |
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"I recently purchased a (harely davidson fat bob) from cowboy harely. I want to thank you for making this possible. I want to thank chopper dave for his kindness and his ability to make this happen for me. The staff in general were nice as soon as i entered the store and even after the purchase. Again Thanks!"
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| By: roy san juan,TX |
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"Last Saturday I purchased my fifth bike from Cowboy Harley. I have shopped other dealers but never get the customer service, price or selection that the team at Cowboys always offers. I really want to thank Chopper Dave and Russell for putting this last deal together for me on my Road King. Anytime anyone mentions shopping for a Harley I recommend they skip the other dealers and go right to Cowboy. The customer service they provide doesn't stop soon as you drive off the lot, the service and parts department are super. I want to thank the team at Cowboy Harley again, after all you are what makes the Cowboy dealership stand out from the rest. "
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| By: Brian Del Valle,TX |
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"Chopper Dave was a awsome rep for Cowboy HD. We traveled all the way from Killeen, passing alot of HD Dealers on the way. I called around and couldnt find anyone who would beat the deals Cowboy was giving us or anyone who took care of us as good as Copper Dave. If you are looking for a bike and your willing to drive make the trip Chopper Dave and Cowboy will make it worth you while"
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| By: Dave & Jessica Killeen,TX |
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""I have been too many Harley Dealerships in my quest to purchase my first Harley. None can compare to the customer service, knowledge, fun atmosphere, and huge selection as Cowboy! It was a great experience, I will recommend Cowboy to anyone who is interested in a bike and I will definitely be back for more! My wife was even very happy with the experience, and that is how I knew it was awesome! Thanks Cowboy!""
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| By: Jeffrey Killeen,TX |
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"I bought a Super Glide from Chopper Dave and it was by far the best experience I have had when buying a bike. All of my needs and wants have been met. Mike in the finance department was awesome. Everything was explained in detail. I will be back in the future and I will send family and friends to Cowboy Harley. Thank you! "
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| By: Allen Canyon Lake,TX |
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"I made the drive from Corpus to Austin cause Chopper Dave said he'd "make it worth my while" man oh man that was no lie, thank you Chopper Dave my 2006 Road King Classic is all that and a bag of chips. "
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| By: Mark Corpus Christi,TX |
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"I made the drive from Corpus Christi to Austin cause Chopper Dave said " I'll make worth your while" man he wasn't kidding those guys Rock, love my 2006 Road King Classic if you're thinking of making the drive...think no more, do it they'll make it worth your while."
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| By: Mark Corpus Christi,TX |
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"My husband left there Saturday afternoon with a brand NEW Ultra Classic.
Woo HOO...What an awesome feeling bring home a new baby.
The 2 "Cowboys" that helped us were also 5 star. We had a good time hanging out waiting for all the final stuff.
Thanks so Much Charlie & Russell"
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| By: Carla Edinburg,TX |
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"I have purchased two Harleys from Cowboy's, a Sporty and then a Softail Standard. They have always been helpful with what ever I needed, from making the purchase to ordering parts. I have been riding for more than 30 years and dealt with dealers all over the country none have been as good as Cowboy's. I truly can not say enough about Cowboy's and would easly recommend them to any one."
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| By: Michael McDade,TX |
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My experience with your dealership was great! First class starting with the greetings at the front desk and the help from my salesman Rudy. When I told him that I was not sure what I wanted, he stayed with me all through the buying process. All the different departments we went through to get this purchase done were very friendly and knowledgeable. Actually made the purchase enjoyable. I left that afternoon riding my new Night Train home. Would I recommend you all to my friends and family? Hell yes! Even after the purchase he will come over to talk when he see's me it the store
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| By: John Austin,TX |
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"This was our First bike that we have ever bought. We went to the dealership with a friend of our that just go his bike there. Working with Russell in Finance was like working with your brother. I could not believe how nice he was there and how easy that he had make the purchasing process. Chopper Dave was a trip as well. Anything we needed he got it for us. Even as far as getting my kids peanuts and balloons. This experience I will remember for a life time. Chopper Dave took his time helping us find the right bike that would work for us as well as getting all the extras that we wanted to make it our bike. There are not enough words to say how well we loved our experience at Cowboy. We even talked to Richard the GM there, very nice person. I would go out of my way to tell everyone to buy there bike from Cowboy.. Thanks for all the great service Russell and Chopper Dave."
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| By: Bruce & Melissa Buda,TX |
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"I guess I am lucky and that is why people from Dallas and El Paso drive here to the dealership to buy and get their bike serviced. I have a dealer 20 miles from me but drive 42 miles to Cowboy who has always treated me right. Even met the owner too. He was walking around and hanging in the lounge while people were getting their bike serviced. He did not tell us who was but asked our experience with the dealership and service.
And yes I do my own oil changes but let them do any safety related or warranty issues. They have never given me any crap about my mods and they took what ever time was needed to fix it right. I had one problem with the bike where another dealership said it was ok and "live with it". I knew it did not feel right. I went to Cowboy and Kevin in service had the bike checked and the front wheel bearing was bad. He took the time without an appointment to have it fixed under warranty while I waited. They care about your safety.
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| By: robert leander,TX |
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"I am stationed on Ft. Hood, and I drove past 4 other HD Dealers on my way to Cowboy, and boy was it worth it. Larry Rochelle pulled me in like an old friend and he got me the bike that I wanted at a price I could afford. If Larry can't find you the Harley that you want, you might as well go buy a Honda!"
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| By: Jason Morgans Point Resort,TX |
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"I bought my bike at Cowboy Harley because that was where I bought my first bike, '02 Buell Blast, when it used to be called Austin H-D. Even though its a new name, your store always had more to offer in terms of clothing, bikes, parts, discontinued items on sale, and service.
Although I bought my second bike('03 Buell XB9S Lightning) from the other H-D in North Austin off of Braker & IH-35, yours was different, just different.
Getting my third bike, '09 Sportster 883XL, after being not too happy riding my second bike, my gut feelling proved that Cowboy H-D would do me right, and you did. Mr. Johnny V (Johnny Verlenden) did not give up on me and got me a descent deal on my Buell trade-in and given me an excellent deal on a new Sportster, a bike which I am more happier and confident to ride.
I guess the old saying, "the third is a charm," runs true.
Thanks Cowboy H-D. Yeeeeh-HAW!"
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| By: Anonymous Austin,TX |
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"I have been fortunate in my lifetime working for employers who set the bar for customer service, and have carried those examples into my own personal small business. When it is my turn to be a customer, I am watching every move the seller is making, from how clean the bathrooms are to the salesman's shoes. Most of the time, I am disappointed. Not here at Cowboy Harley. This team and dealership ranks up there with the best of the best. My experience there was exceptional, and I haven't stopped talking about it. And I probably never will. "
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| By: Lori austin,TX |
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"p.s. Kudos to my salesman Dennie Payne, the F&I guy Russell Caraway, and the big bossman Richard Bourgeois. They were awesome! "
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| By: Lori austin,TX |
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"Dennie Payne was great in helping me with my trade and purchase of my new 2009 Road Glide. I will recommend Cowboy Harley Davidson to all my riding friends."
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| By: Jean-Phillipe Austin,TX |
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"Corky sold me a 2009 Ultra Classic. I would recommend Corky to anyone in West Texas to go to Cowboy Harley Davidson in Austin Texas. Thanks Corky... Brian Morrow Ozona, Texas"
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| By: Brian ozona,TX |
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"Cowboy HD is a great dealership including a great asset in Dave Bigley. He made my experience superior to other dealers I visited. He was very knowledgeable and helpful. Most importantly he listened to my needs and concerns. I will refer everyone to Dave for any HD purchase."
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| By: JAMES WEATHERFORD,TX |
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"I live in the west Houston area and was unable to locate the bike I wanted in Houston. I made a cold call to Cowboy Harley-Davidson in Austin and was connected to Larry Rochelle in the sales department. Larry said he had the bike, took photos and e-mailed me the info within a half hour. No haggling on price and three days later I came and picked up my new Fatboy w/no hassle. Larry is a great contact at Cowboy Harley and I plan on doing any future bike purchases here in Austin at Cowboy Harley-Davidson. Thanks Larry and the rest of the Cowboy crew!"
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| By: Trey Katy,TX |
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"After reading the Comments section i had to say something!!
Had a check on the Desk for cash up north Austin and they lost the sale.... Larry took me in and sold a 07 dyna wide glide in one hour.. I will only do business with Cowboy in Austin for a Harley... thanks Larry Doug
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| By: Doug Hutto,TX |
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"To the good folks at Cowboy Harley,
Just a few days ago, I had the privelage to buy my first Harley from a great salesman named Chopper Dave at Cowboy Harley Austin. From the beginning of our conversations he was completely and totally professional and honest with me about anything I asked. Due to the fact I knew I'd be having some credit issues, as many of us are in this time, I wanted to make sure I could get the proper financing and bike before I drove from the Corpus Christi area to Cowboy Harley Austin. Not only was I approved for the the bike I wanted (new 2008 Dyna Street Bob with custom accessories), but Chopper Dave and the finance guy, Russell Caraway (pardon me if I got that wrong), actually waited for me at the dealership for 1 hour past closing before I made it there that afternoon and ultimately didn't leave there till almost 9 pm that night, when the store closes at 6 pm normally.
Once I was there, they were very very accomodating to not only myself, but also my wife and 9 month old son as well. All the paper work was already drawn up and they even helped with the insurance part of the deal. Chopper Dave even called me the next day to see how my ride home went. I can't say enough about my positive experience with Cowboy Harley of Austin and I'm proud to now say that I'm a Harley owner, all due to Chopper Dave, Russell and the folks at Cowboy Harley.
Thanks again guys and I'll definitly be recommending Cowboy Harley!
Proud Harley owner,
Michael S. Lewis
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| By: michael Aransas pass,TX |
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"I thought Nick was very knowledgeable about what he does and knows about the bikes was very pleased with that the finance manager was also very easy to deal with he made everything so easy to understand all in all I give them two thumbs up"
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| By: richard austin,TX |
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"YOU KNOW WHAT THEY SAY: "EVEYBODY LOVES RAYMOND." (HENNINGER)
RUSSELL CARAWAY WAS BAD ASS TOO :)"
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| By: jason leander,TX |
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"Salesman was knowledgeable and took his time with me. Haven't ridden in awhile and showed me all the new goodies avail. these days. Financing was quick and insurance was easy. Recomend these folks to anybody. The street bob is great!!"
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| By: ,XX |
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"Larry Rochelle has sold me four bikes. Each time I got an excellent deal. Best sales person they have. Explains everything very thoroughly and gets everything done that you want done to your bike."
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| By: Anonymous Austin,TX |
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"Dealerships come and go but Cowboy Harley cares about their customers and builds friendships instead of a customer base. After building and riding Harley's for 20 years I bought my first new bike in 07' From "Big Dave" Bigley. Since then friends and family have bought several from Dave with the latest being my new 09' ultra classic and my son who moved up from a sporty to a like new pre-owned 2005 springer softail. (We hit the hill country this weekend Dave, thanks for making it happen!)
I gotta tell you if you even think you wanna new or pre-owned harley go see Dave!! If you go somewhere else and get a price, call Dave before you buy. He works hard on every deal,.. All the crew at Cowboy are always there for you. The go to folks I know are Troy in service who is there no matter what, Russell in finance who works magic with low low rates, Richard over sales-Thanks!, and Julie in parts who knows her stuff. Thanks for what you guys do and have a great New Year in 09'...!!! "
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| By: Jeff Manchaca,TX |
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" Just bought a new 883C the people at your store rock.
Dave is the greatest, I live in alabama and will come back
for my next bike."
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| By: Anonymous Hackleburg,AL |
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"Cowboy is where you want to purchase your bike. Dave, Joey and Dom do all they can to assit. They do so with a smile and without hesitation. Wouldn't go anywhere else. Hands down the best service you can ask for.
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| By: J Austin,TX |
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"Nobody can beat the ladies and gentlemen at Cowboy. Try playing them off any other dealer and they will beat'em. This is my second bike I bought from Mike Langley and he has shown to be trustworthy and willing to go the extra mile to get you onto what you want. Never oversells...ten star rating for all the girls in accessories and guys and gal's in parts and service. I won't be buying from anyone else, you shouldn't either. Happy holidays to ya'll. Trent"
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| By: Trent Austin,TX |
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"I just felt that it was necessary to thank you for the help and openness of your staff on Saturday during your demo rides. Me and my brother showed up just to take a look around and learned about the demo rides that day. Your staff was very helpful and considerate of us considering our age as we are not the typical Harley kind of guys. Most dealerships we go to typically will not give us the time of day and visit with us, but your staff was extremely friendly and helpful. We also thoroughly enjoyed the ride and that is even considering the fact that the Nightster my brother was riding broke down a 1/3rd of the way through the ride. Again I just wanted to thank you for allowing us to take part in the event. We felt very welcomed and at home that afternoon and our mindset was definitely changed in regards to how we feel about most dealerships. Keep up the good work.
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| By: shaun Lockhart,TX |
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"Chopper Dave made this purchase very easy and pain free.. "
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| By: Marco Austin,TX |
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"Thanks to Chopper Dave in sales and Michael in finance I have now purchased my second new Harley. Thanks to Jolleen in clotching she help me find just what I was looking for.
You couldnt ask for a better group of empleyees than what you have at Cowboy Harley.
THANKS AGAIN GUYS AND GALS"
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| By: Michael Austin,TX |
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"THANK YOU Dave Bigley!!! Dave was great, he put together the best deal for me. He knew what I wanted and made it happen. I rode in on a 07 Street Bob and left on a 09 Soft Tail Custom. I still haven't stopped smiling. Thanks again"
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| By: Robin Austin,TX |
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"I would like to thank Chopper Dave and Russell, on all they did to get my butt on the seat and out the door on a new 2009 Rocker C stage 2.
Thanks to both of these guys, I'm now waking up the neighborhood every morning as I head out to work!"
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| By: Jerry Kyle,TX |
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"-Just picked up my new 09' VROD-MUSCLE, and gotta say thanks again chopper dave for sending me on my way with another member of the vrsc family. Less than a year an already on my second bike. overall great experience for the past year. Chopper Dave has been more than helpful with mine and my families dreams. My Brother recently purchased his second bike as well and my dad bout his a year ago when we bought the first ones. Great Dealership friendly people. Chopper Dave once again is a great Sales Associate. Thanks Chopper and all COWBOY Harley Davidson for making our dreams come true."
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| By: Albert Austin,TX |
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"We (the wife and I) stopped by the dealer to just look at a Low Rider. I'd been talking to Charlie on the internet about trading in my Sportie for a Low Rider and long story short...we bought the Low Rider that day. Next weekend we rented a truck to bring the Sportie down and pick up the new Low Rider. Everybody at the dealership were so nice and helpful. Thanks to the guys that unloaded the Sportie and loaded and tied down the Low Rider for the trip home. We love the new bike and thank all of you for making us both very happy. ASU rocks...#41.
JP & JP"
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| By: John San Angleo,TX |
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"Hello there.I just picked up a 09 883 C. sales- Chopper Dave:) I had a great time and I'm looking forward to my next buy! thanks to everyone who helped and made it happen!!"
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| By: Eric austin,TX |
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"I am really grateful to Kevin and Service Manager Troy Benadict for going above and beyond what they were obligated to do for me when I came in after having dropped my New Harley. They cared. I bought a new engine guard and latch cover and Troy put them on my bike at no charge.
Thanks a bunch guys."
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| By: Cresencio Austin, ,TX |
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"Our total buying experience was great! Dave was great during the sale and afterwards Joey was a great asset. We never felt taken advantage of and we are very happy with our trike. We felt as though we made friends and still do! We look forward to our many trips in for future purchases and to check in with the great gang at Cowboys! Thanks for getting us our dream machine and much more! "
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| By: Howard and Sarah Round Rock ,TX |
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"On June 12th, 2008 the voltage regulator on my 02 Classic went south. I also knew I needed a rear tire and the rear brake pads needed replaced. I was going to wait until after ROT to get the brakes and tire, but the voltage regulator changed that. I went to the service department at 9 AM on Friday the 13th. Needless to say I was not the only person with issues about their motorcycles with the ROT rally in full bloom. After being checked in by the additional writers working, I spoke to Kevin about the problem and asked if there was any way I could just get back on the road and I would return after the rally for the tire and brakes. He said he would get the bike in ASAP and let me know. Kevin called about 40 minutes later and said that all the work, regulator, tire and brakes could be done that day. At 430 PM he called again and the bike was done. Your service department was on top of it for the ROT rally. To be able to get all that work done when there were so many motorcycles neeeding reapair was excellent pre-planning by the service department and your dealership. Thanks so much for getting me into the rally and a huge thanks for Kevin and all the service personnel for their friendly, helpful and professional assistance during this rally."
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| By: Frank Austin,TX |
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"Bought a 1200C and some gear. Mike, the salesman, was helpful, not pushy and very knowledgable. Jessica was fantastic at helping pick out some helmets."
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| By: Thomas Austin,TX |
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"Your Sales Manager, Charlie was very helpful and definitely a Man of his word. I recently was shopping for a Dyna Lowrider and it was between your dealership and another one in Round Rock. However everything Charlie told me was absolutely true, to the out the door price, to the payments, to the scheduled and pick-up date.
I am thoroughly pleased and if I ever need another bike, it will be bought at Cowboy's.
Jerry Temple"
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| By: Jerry georgetown,TX |
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"Excellent service. These guys are awsome! Corky handled our purchase from start to finish and did an outstanding job. He stayed long after his regular hours to make sure everything was correct and that we rode the bike home that day. The guys behind the scenes were GREAT! They stayed after hours as well and installed some extras on the bike to ensure we did'nt have to make the long drive to Austin again for pick up. NOT ALL DEALERSHIPS ARE THE SAME! Speaking from experience......The bike will be back at Cowboy HD for service even though another dealership is closer."
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| By: Anonymous ,TX |
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"Loved working with the Cowboy Austin staff particularly Nelson Miles he is a great salesman, and shows great confidence in a position in which he is fairly new. I also enjoyed the benefits of a dealership that didnt give me the run around or have me sit around all day going over paperwork. They made it painless and quick.
Thanks Cowboy Harley
TRVLNGMAN357"
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| By: Anonymous victoria,TX |
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"Mike the Bike And Sandy were awesome
Ill make sure all my friends go there"
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| By: B Hutto,TX |
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"It's the Texas State HOG weekend. I live in CA, but have family and a '95 Sporty in Austin. I arrive in Tx late Thursday, and begin the ride to New Braunfels on my Sporty on Friday afternoon. While cruising on I-35S, afer passing the Ben White intersection, I heard an intermittent clattering coming from the bike. I pulled over and found that a nut holding the muffler on the back head had come loose, putting a stress on the bracket holding the muffler, resulting in the part breaking. I rode on to Cowboy HD and pulled into the Service area. They had already closed for the evening, as it was after 6PM. I told them that I was on my way to the HOG Rally. Kevin came out and took a look at the problem and suggested that I leave it for repair. When I inquired about an available rental, Steve told me that all they had was an '08 Nightster, which I promptly accepted. I continued my ride to New Braunfels within a half hour. When I returned the Nightster the next afternoon, my Sporty was ready. I would like to thank those fine gentlemen in the Service group who stayed after hours, on a Friday, to help me out. When I am in the market for a new bike, I will definitely be buying from these guys. "
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| By: Fred Emeryville,CA |
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"I live in Minnesota. I had a bid on a bike that Cowboy's had on Ebay! They got a local offer to purchase the bike, but contacted me prior to selling the bike locally! I purchased the bike on the phone! These guys are the best! This one was for the wife, my next "Cowboy" purchase will be an Ultra for me! It's all about the service! These guys made this Ebay purchase quicker and easier than the local dealership's do in person! You guys now have a loyal customer in Minnestoa!!! Thanks!!!!!!!!!!!!!"
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| By: Kevin North Branch,MN |
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"COWBOY HARLEY DAVIDSON ROCKS!!! I am a new customer at CHD. Just bought a new 08 FLHTC...yay! I had purchased a new 07 FLHTC a few months ago at another HD dealership up north (who shall remain nameless). This was our 2nd bike from that place. We were super loyal customers up there until a couple months ago. To make a long story short, my 07 was totaled in an accident and I was put in to a huge bind....went back to them for help. BIG MISTAKE! They gave me the run around like I've never seen! I always had to go there in person to get answers and solutions out of them. Just when I thought they were going to help me out...I get somebody else telling me "There's nothing we can do for you." It seems like they don't know what they're doing. One person says something and the other says something else. So basically I considered myself screwed....that's how they made me feel. Until I came to Cowboy's.
Chopper Dave is the best!! He's done EVERYTHING and more to help me out of this horrible NIGHTMARE! It's been a long process to get my new bike but he stuck by me the whole time. I had to get a $5000 loan to pay off HD what I still owe on the totaled bike (alot of that $5000 is because of that VIP VIP Platinum Club that I only used once). But it's worth it because I now have my new bike like I wanted. Thanks to Chopper Dave and everybody at Cowboy. I love y'all! Even though I live a few minutes away from that other HD dealership's new location, I will never go there again! I'd rather drive across town (even during rush hour) to Cowboy Harley Davidson if I need anything. That other place just lost 2 loyal customers for good."
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| By: Monica Round Rock,TX |
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"I wish I can rate Cowboy Harley Davidson more than 5 stars. They deserve more than that. In the future I plan on buying my 2nd bike and I'm coming here for sure. I recommend anybody in the Austin area needing anything Harley Davidson....come here! You won't be sorry (speaking from my experiences)!"
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| By: Monica Round Rock,TX |
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"I have purchased 2 new bikes from Cowboy HD in 2 years. I have been treated so well in all of the departments, sales, service, parts, motor clothes, that I have sent 6 friends there to purchase bikes! I wouldn't consider going anywhere else to make a purchase.
Cowboy Harley, you ROCK!!!!"
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| By: Jeff Elgin,TX |
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"I got to the store just a few minutes before closing. The two ladies in Apparel were very nice, helpful and didn't rush me out the door but allowed me to finish shopping after 7:00pm. I really appreciated them and plan to return to Cowboy regularly because of the experience today.
Thanks.
Deanna Clanton"
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| By: Deanna Dripping Springs,TX |
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"First we would like to say we shopped around not only San Antonio but Austun as well. By far is COWBOY H-D the place to buy. Larry is the man when it comes to buying a Harley. The entire experience was AWSOME!!!! I waited to do this post until my 1000k check was done to make sure service was in-line. Let me tell you those guys had it going on as well. Everyone is friendly and upmost helpful no matter what you doing there. Thanks Cowboy you for sure will see us again. Travis and Michelle Wright"
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| By: Travis and Michelle san antonio,TX |
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"Michael, sales manager was friendly, helpful, but NOT pushy; a great help! Dave B. was super and made me feel like he really cared. I bought my husband THE BIKE for his 60th birthday and it was a surprise -- Dave helped keep it a surprise and delivered it to the birthday party! These guys are great and I recommend EVERYONE go to Cowboy Harley! And, LADIES, they will NOT treat you like you are a flake just because you're female. Trust me.
Suzannah Austin"
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| By: Suzannah Austin,TX |
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"I have riden for many years and dealt with several dealerships over the years, I have found this dealership to be one of the best. When I decided to buy a new bike they assisted but were not pushy, finance departemnt was great. When I wanted to order parts to chane up my softail Dominic was right there assisting, and Chopper Dave helped put what I had in my head into my ride and it came out perfect. Great people great service!!!!!!"
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| By: Michael McDade,TX |
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"I traveled 1900 miles round trip to purchase my new fxstc. The service and care from Chris and Eric was excellent. I plan on buying another bike next year and I will be returning to Austin from Lgrange Ga once again. Thanks to whole staff at Cowboy in Austin. Wayne Floyd"
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| By: wayne lagrange,GA |
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"I perched a 2008 Roadking Police Special, I "LOVE" IT. I've only had it two days and I'm LOVING it. YES its COLD but hay that what riding is all about. This is MY primary vehicle my wife and kids have the Durango to drive. I'm looking forward to putting more miles on it when I'm off from work. "Keep the rubber on the ground and LOVE life. "
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| By: Michael C. Austin,TX |
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"I just purchased a new 08 Dyna Street Bob right before Christmas. Everything went great, gave Rudy my info over the phone and was approved in minutes no problem. He said come pick out what ever bike that I want, Perfect! Just what I wanted to hear. Service after the sell? You bet. I emailed Rudy in regards to my needs. He set up appointment, I came in, and was out in no time with my parts ordered, and installed in no time!! What a great job they did for me. I also decided before leaving to add to my already 1400.00 bill an overnight bag to my bike. In which Kevin in service took care of me in a flash. Even gave me his store discount since I had already spent so much today. I am very proud to say that Cowboy's has all my future business. Yes, it is a drive for me because I live north Austin. But well worth the trip to get such great Service and just to be around very good friends!! Looking foward to a long business relationship with yall for sure. Thank you again for taking such good care of me your returning customer. Mr. John Fox (512) 965-4095"
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| By: John Austin,TX |
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"From the first time I purchased from what was then Austin Harley, I keep going back. The sales and service people always treat me like family. The ladies in motorclothes are sweet and great at what they do and know everything about what they have there to sell. Thanks for doing such a great job at making me feel like I belong !! "
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| By: LOU converse,VT |
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"On May 29th of this year I was in a fairly serious motorcycle accident when a lady on a cell phone ran into the back of my bike at 35mph. I brought my bike to your service department to see what if anything could be done.
I spoke with Michelle in the service department and she assured me ya'll could help. After recieving a quote from you for repairs (most said it should be totaled), but your service department (I wish I could remember the mechanics name) said we can rebuild your bike.
Not only was it done before the qouted date, but less than the quoted price. Along with the fact that I can not even tell my bike was in a accident.
Being a customer who is big on customer service, I will always use Cowboy Harley as my service center...
I thank you for all ya'll have done"
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| By: Paul Kyle,TX |
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"Good selection of HD products. Charley was easy going and provided "no pressure" type salesmanship...which I appreciate! Have not used their service dept. as of yet but their financing proved lower than what I could find on my own. Excellent."
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| By: Myron Dripping Springs,TX |
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"Thanks for the great service you provided for me on
Monday of this past week.
I live in San Antonio and I brought the Nightster I
brought from you in for its 1000 mile service and you
guys really took care of me. Your service was
efficient, attentive, and fast. I waited while the
service was performed and it was a 100% pleasant
experience. Every member of the Cowboy staff I dealt
with provided the very best service.
Cowboy Harley Davidson is the best and I tell everyone
I talk to about motorcycles how great you continue to
be to work with.
Many thanks."
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| By: Anonymous San Antonio,TX |
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"best thing i every did"
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| By: Douglas Georgetown,TX |
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"Thanks very much to Mike Langley and the whole crew for making our Harley experience the best!
Mark & Faye Tucker
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| By: Mark & Faye Bastrop,TX |
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